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Tricare West

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Tired of waiting weeks for a therapy or psychiatry appointment?
We now have more in-network appointments available, with same-day
or next-day availability in many states.

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Our doctors and therapists are here, 24/7.

Don't wait to start feeling better. Connect with a board-certified doctor or online therapist within minutes, at anytime including weekends, holidays, and late at night.

Covered visits for TRICARE West beneficiaries

You have access to Doctor On Demand's Urgent Care + Behavioral Health providers.

The average wait time to see an urgent care provider is usually 5 minutes or less. Behavioral health appointments are generally available within a few days.  Our mental health practice isn’t confined to business hours, Monday through Friday. Choose from a variety of therapists with different backgrounds and specialties, available when you are.

Type of care
Your cost
Medical
copays vary by plan and member type*
Therapy
copays vary by plan and member type*
Psychiatry
copays vary by plan and member type*

*Visit www.tricare.mil/costs for details. Out-of-pocket costs and referral requirements for telehealth are the same as those for in-person visits. Reminder: Active duty service members require referrals for urgent care and mental health visits through Doctor on Demand. If you are not an active duty service member, you do not require a referral.

What we treat
Why Doctor On Demand?
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Top-rated care

Our providers are board-certified, come from various specialities, have an average of 15 years of experience and are rated 4.9 out of 5 stars by patients.

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Convenient access

Video visits from the safety of your home, on-demand or by appointment, day or night, holidays included.

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Confidential Care

Please use your DBN to ensure correct eligibility is returned when you register your account. If you are a sponsor, please enter your own SSN or DBN and DOB. If you are a dependent, please enter your own 11-digit DBN and DOB.

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Your Urgent Care + Mental Health Plan includes

With 24/7 access to doctors, psychiatrists, psychologists, therapists and other medical experts, care is always available, anytime and anywhere. Select and see your favorite providers again and again, right from your smartphone, tablet or computer.

Because we work with health plans and employers, nearly 98 million Americans have covered care. It’s free to signup and easy to check your coverage when you register.

Get care, from anywhere
Download the Doctor On Demand app today.
105.7K Ratings
Dr Amy Cottrell
Dr. Amy Cottrell
Family Practice Physician

"Through this amazing technology and staff, I can help people from all over, no matter where they are, or where I am, with a much more authentic picture of how the patients are functioning in their own environment."

Five stars
Nikole Benders Hadi, M.D.
Dr. Nikole Benders-Hadi
Psychiatrist

"With Doctor On Demand I am able to provide mental health treatment options and educate patients in a way many didn't think possible. I love the opportunity to improve access to care and eliminate stigma in this way. I couldn’t be happier with my Doctor On Demand practice."

Five stars
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What our patients are saying

“If you don't feel like dragging your sick self out of bed, this app is for you. It connects you with a board-certified physician who will ask about your medical history and symptoms, before performing an exam — all from the comfort of your phone.”

— Corrine G., CA

Five stars

“Doctor Asha was very attentive and concerned about my needs and completely professional. I am very happy and grateful about using this service. I recently experienced a close family loss. Doctor On Demand is so dynamic and offers a wide variety of services including therapy, health, and other needed services.” 

—Quenton

Five stars

“This is the best app. I’ve used it many times for my kids and myself. Very convenient. They have saved me trips to the doctor when sick or with sick kids.”

— Carson D., TN

Five stars

"We have used this service several times in the past with everything from the flu, to UTI, to tick bite. I would highly recommend Doctor On Demand."

–S. Watkins

Five stars

"Tanya Steinlage was unbelievably knowledgeable as well, as kind and willing to talk about, and explain many things about my syndrome and history of UTIs. She is one of the best people that I have talked to since finding out about my autoimmune disease. She gave me many resources, and I would like very much to work with her again."

–D., Kansas City, KS

Five stars
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From colds to cholesterol to depression, think of us as your first stop for everyday care.